Help
Questions, answered plainly
If it isn't here, the Contact page reaches a person. Nothing in these answers changes the rule that MySelfIdentity is a self-audit tool, not a background check.
Getting started
A tool that searches approved public sources about you, organises possible matches into five cited categories, writes a neutral summary and keeps a private self-audit report you can delete.
No. It is a self-audit tool, not a consumer reporting agency. Reports may not be used for employment, housing, credit, insurance, education, immigration, government-benefit or any other eligibility decision.
Anyone who wants to know what the public web shows under their name before someone else looks.
Only with their explicit written permission, which you confirm before the scan runs.
Your full name. Optionally a region, a public profile URL, a personal website and a username. A username unlocks the username check and public Reddit history.
Sources and scope
Only the sources in our published registry. We query public search engines for publicly available web and news results through our own search service, plus Google News, GitHub, Stack Exchange, OpenAlex, Crossref, ORCID, Wikidata/Wikipedia, the Internet Archive and, when you give a username, an allowlisted username check plus public Reddit history.
Credit files, criminal records, tenancy screening, data-broker profiles, people-search sites, leaked credentials or breach data. Nothing that is behind a login.
Names collide. We show why an item matched and let you decide. We never score, rank or grade results.
Your report's Public Sources table says so — Unavailable, with the reason — rather than quietly showing nothing.
Reports and data
Usually a minute or two. The progress screen shows the actual stage the job is in.
Yes, instantly, along with its PDF. You can also delete your whole account from Settings; every row and file goes with it.
Yes, from Settings, as a machine-readable JSON file.
Only from the items in your report, citing only their links, with a fixed limitations notice. It never assesses character, risk or suitability.
Billing
On every plan card and again at checkout. Basic is a one-time purchase; Premium is monthly and can be cancelled from your dashboard.
One credit per scan, consumed when the scan starts and recorded in your credit ledger. Premium credits are granted monthly and unused ones expire at the end of the period.
From your dashboard, any time. Existing reports stay until you delete them.
For technical failures on our side, duplicate charges and charges after a valid cancellation. See the Refund Policy.